Frequently Asked Questions
Everything you need to know about your Brandon Blackwood experience.
How long does shipping take for domestic orders?
Standard domestic orders typically process within 3-5 business days. Once shipped, transit time is generally 2-7 business days depending on your location.
What is your return policy?
We accept returns on unused, unworn items with original tags and packaging within 14 days of delivery. Please note that certain limited-edition collaborations may be final sale.
Do you ship internationally?
Yes, we ship worldwide. International shipping rates and duties are calculated at checkout based on the destination country and order weight.
How can I care for my leather handbag?
To maintain the quality of your bag, avoid prolonged exposure to direct sunlight and moisture. Clean with a soft, dry cloth and store in the provided dust bag when not in use.
Can I cancel or modify my order after it has been placed?
Our team works quickly to fulfill orders; therefore, we cannot guarantee changes or cancellations once an order is submitted. Please contact customer support immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Klarna and Afterpay.